You'll receive an email or sms once your order has been shipped, containing your tracking id.

Orders are processed Monday-Friday, excluding the weekend and major holidays.

• Shipping: 2 days (Netherlands), 2-4 days (EUROPE), 5+ days (outside Europe)

Once your order is shipped you will receive an email with your tracking information.

EU

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Germany, Estonia, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Denmark, Finland, Norway, Åland.

Northern America

USA and Canada

Rest of the world

Anguilla, Australia, Brazil, India, Japan

The shipping cost will be calculated at the checkout.

Customers are allowed to return their package within 14 days of receiving it, and in order to be eligible for a refund, all items must be returned in their original condition.

Send an email to support@untrustclo.com for any further questions.

Yes you can, just by sending the package to our adress which is shown at the parcel and drop off at the nearest post office. A new product will be sent as soon as we have received your parcel.

As soon as your item has arrived to our warehouse, it will take 2-5 business days to receive your funds back.

Our website secure card transactions through top encryption, safeguarding your financial details from interception or misuse. Your safety is always our priority.

Sign up to our list. As an UNTRUST MEMBER you'll get ealy acces (48H) & 20% member discount on every drop.